FAQ

Q: What is gluten?
A: Gluten is a protein composite that appears in foods processed from wheat and related species, including barley and rye. It gives elasticity to dough, helping it to rise and to keep its shape, often giving the final product a chewy texture.

Q: What is celiac disease?
A: Celiac disease is a digestive disease that damages the small intestine and interferes with absorption of nutrients from food. People who have celiac disease cannot tolerate gluten, a protein in wheat, rye and barley. Gluten is found mainly in foods but may also be found in everyday products such as medicines, vitamins, and lip balms.

Q: What do you use instead of wheat flour?
A: For the majority of items a combination of brown rice flour, sweet rice flour, tapioca flour, potato starch and xanthan gum is used in place of wheat flour.

Q: Are the products made in a gluten free facility?
A: At the moment no, but we are looking. While we do work in a shared kitchen, all precautions are taken to prevent contamination of our product. All of the equipment we use is our own, except the oven. The oven is never shared with bakers using wheat flour at the same time. We also try to purchase as many ingredients as possible from manufacturers with gluten free facilities.

Q: What is the shelf life of your products?
A: Although most items are best eaten within 3-4 days Maximum shelf life for cookies is 5-6 days, most other goodies 10 days. The shelf life for Chocolate Ginger cookies is 14 days.

Q: Will my products stay fresh if they are mailed across the US?
A: You have your choice of how quickly you would like product shipped. The faster they ship the more fresh they will be when they arrive. Different product have different shelf-lives, and most freeze quite nicely. We package to ensure freshness.

Q: Do you have any dairy free products?
A: Yes, we have a dairy free chocolate chip cookie. Our pumpkin and carrot cake are also dairy free without the cream cheese frosting. To create more items for your enjoyment is high on our to-do list.

Q: Do you have options if I am nut and peanut free?
A: All pans, mixers and utensils are cleaned after every batch. If you would like to order one of our items without tree nuts or peanuts, please let us know and we will take extra precautions to make sure we guard against cross-contamination. For example, bake and package ordered items first thing before any other items are produced.

Q: Can I special order something?
A: Let us know what you have in mind and we can see if we can fulfill your request. Per our mission, we believe in the right to dessert and want to make sure you do not go without.